Guide for Managing Change for Urban Managers and Trainers (HABITAT, 1991, 190 p.)

(introduction...)

Foreword

Introduction

Part I

Initiating the learning experience

The urban management challenge

Organizational change: concepts and strategies

Personal and organizational effectiveness

Action research and planning

(introduction...)

Building a problem-solving relationship

Problem identification

Analysing the problem

Planning a course of action

Experimentation and redesign, implementation, evaluation

Group effectiveness

Part II

The urban manager: evolving roles for managing change

Strategic planning: concepts and strategies for planned change

Culture and management

Power, influence and personal empowerment: making a difference back on the job

Managing change: the leadership dimension

Part III

Planning re-entry