 | Guide for Managing Change for Urban Managers and Trainers (HABITAT, 1991, 190 p.) |
 |  | (introduction...) |
| | Foreword |
| | Introduction |
|  | Part I |
| | Initiating the learning experience |
| | The urban management challenge |
| | Organizational change: concepts and strategies |
| | Personal and organizational effectiveness |
| | Action research and planning |
| | (introduction...) |
| | Building a problem-solving relationship |
| | Problem identification |
| | Analysing the problem |
| | Planning a course of action |
| | Experimentation and redesign, implementation, evaluation |
| | Group effectiveness |
| | Part II |
| | The urban manager: evolving roles for managing change |
| | Strategic planning: concepts and strategies for planned change |
| | Culture and management |
| | Power, influence and personal empowerment: making a difference back on the job |
| | Managing change: the leadership dimension |
| | Part III |
| | Planning re-entry |
Group effectiveness
AFTER ENLIGHTENMENT - THE LAUNDRY
ZEN SAYING
TRAINER’S NOTES
Topic: Group effectiveness
Time required: Approximately 1 - 1 1/2 hours
The following two questionnaires are designed to help the participants assess their work in small groups. They should be used, independently, after the workshop participants have had an opportunity to work together for at least 3-4 hours in small groups. They would be useful to interject into the Action Research and Planning exercises at a time you consider to be appropriate, given the progress of the small groups.
EXERCISE
TOPIC: ANALYSING TEAM EFFECTIVENESS
Analyze your team by rating it on a scale from 1 to 7 (7 being what you would consider to be ideal) with respect to each of these variables. Then, with the rest of your team, discuss the situation with respect to each variable, paying particular attention to those for which the average rating is below 5 or for which the range of individual ratings is particularly wide.
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1. My satisfaction with our team’s progress so far. |
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1 ...........2 ...........3 ...........4 ...........5 ...........6 ...........7 | |
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Dissatisfied |
Satisfied |
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2. My feeling of freedom to express my ideas. | |
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1 ...........2 ...........3 ...........4 ...........5 ...........6 ...........7 | |
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Dissatisfied |
Satisfied |
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3. The extent I feel my ideas and opinions are heard. |
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1 ...........2 ...........3 ...........4 ...........5 ...........6 ...........7 | |
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Dissatisfied |
Satisfied |
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4. The way decisions are made. | |
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1 ...........2 ...........3 ...........4 ...........5 ...........6 ...........7 | |
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Dissatisfied |
Satisfied |
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5. The degree of trust and openness I feel exists in our group. | |
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1 ...........2 ...........3 ...........4 ...........5 ...........6 ...........7 | |
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Dissatisfied |
Satisfied |
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6. How we are managing our time. | |
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1 ...........2 ...........3 ...........4 ...........5 ...........6 ...........7 | |
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Dissatisfied |
Satisfied |
This form is designed to help you think about your behavior in groups. First, read over the scales and, on each one, place a check indicating the place on the scale that describes you best.
After marking all the scales, pick out the 3 or 4 areas of personal behavior which you would most like to change. On these scales draw an arrow above the line to indicate the desirable direction for changing your behavior.
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1. Ability to listen to others in an understanding way. |
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1 ...........2 ...........3 ...........4 ...........5 ...........6 ...........7 | |
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Low |
High |
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2. Ability to influence others in the group. | |
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1 ...........2 ...........3 ...........4 ...........5 ...........6 ...........7 | |
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Low |
High |
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3. Tendency to build on the previous ideas of other group members. | |
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1 ...........2 ...........3 ...........4 ...........5 ...........6 ...........7 | |
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Infrequent |
Frequent |
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4. Likely to trust others. | |
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1 ...........2 ...........3 ...........4 ...........5 ...........6 ...........7 | |
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Unlikely |
Likely |
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5. Willingness to discuss my feelings (emotions) in a group. | |
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1 ...........2 ...........3 ...........4 ...........5 ...........6 ...........7 | |
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Unwilling |
Willing |
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6. Willingness to be influenced by others. | |
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1 ...........2 ...........3 ...........4 ...........5 ...........6 ...........7 | |
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Unwilling |
Willing |
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7. Tendency to run the group. | |
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1 ...........2 ...........3 ...........4 ...........5 ...........6 ...........7 | |
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Low |
High |
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8. Tendency to seek dose personal relationships with others in a group. | |
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1 ...........2 ...........3 ...........4 ...........5 ...........6 ...........7 | |
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Low |
High |
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9. My reaction to comments about my behavior in groups. |
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1 ...........2 ...........3 ...........4 ...........5 ...........6 ...........7 | |
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Reject |
Welcome |
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10. Extent to which I am aware of the feelings of others. |
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1 ...........2 ...........3 ...........4 ...........5 ...........6 ...........7 | |
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Unaware |
Aware |
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11. Extent to which I understand why I do what I do. | |
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1 ...........2 ...........3 ...........4 ...........5 ...........6 ...........7 | |
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Low |
High |
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12. Reaction to conflict or disagreement in the group. |
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1 ...........2 ...........3 ...........4 ...........5 ...........6 ...........7 | |
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Low tolerance |
High tolerance |
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13. Reaction to opinions opposed to mine. | |
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1 ...........2 ...........3 ...........4 ...........5 ...........6 ...........7 | |
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Low tolerance |
High tolerance |
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