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close this bookHandbook for Emergencies - Second Edition (UNHCR, 1999, 414 p.)
View the document(introduction...)
View the documentUsing the Handbook
View the documentIntroduction
View the documentAbbreviations
View the documentUNHCR's Mission Statement
close this folder1. Aim and Principles of Response
View the document(introduction...)
View the documentDefinition and Aim
View the documentResponsibilities
View the documentPrinciples of Response
close this folder2. Protection
View the document(introduction...)
View the documentIntroduction
View the documentProtection in Emergencies
View the documentInitial Actions
View the documentPhysical Safety of Refugees
View the documentEmergencies as a Result of Changes in Government Policy
View the documentOther Persons of Concern to UNHCR
View the documentDurable Solutions
View the documentKey References
View the documentAnnexes
close this folder3. Emergency Management
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View the documentIntroduction
View the documentThe Key Emergency Management Functions
View the documentStages in Refugee Emergency Operations
View the documentKey References
close this folder4. Contingency Planning
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View the documentPlanning as a Process
View the documentContingency Planning Tasks
View the documentCharacteristics of a Good Plan
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close this folder5. Initial Assessment, Immediate Response
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View the documentOrganizing the Assessment
View the documentImmediate Response
View the documentProtection and Material Assistance
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close this folder6. Operations Planning
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View the documentOperations Planning Tasks
View the documentAllocation of Responsibilities
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close this folder7. Coordination and Site Level Organization
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View the documentCoordination
View the documentOrganization at the Site Level
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close this folder8. Implementing Arrangements
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View the documentImplementing Arrangements
View the documentImplementing Procedures
View the documentMonitoring, Reporting and Evaluation
View the documentSpecial Considerations
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View the documentAnnexes
close this folder9. External Relations
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View the documentRelations with Government and Diplomatic Corps
View the documentRelations with the Media
View the documentFunding and Donor Relations
View the documentFormal Written Communications
View the documentAnnexes
close this folder10. Community Services and Education
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View the documentOrganizing Community Services
View the documentHuman Resources
View the documentFamily Tracing and Reunification
View the documentGroups at Risk and Vulnerable Groups
View the documentEducation
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View the documentAnnexes
close this folder11. Population Estimation and Registration
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View the documentPopulation Estimates
View the documentRegistration
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close this folder12. Site Selection, Planning and Shelter
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View the documentOrganization of Response
View the documentCriteria for Site Selection
View the documentSite Planning: General Considerations
View the documentSite Planning: Specific Infrastructure
View the documentShelter
View the documentReception and Transit Camps
View the documentPublic Buildings and Communal Facilities
close this folder13. Commodity Distribution
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View the documentWhen to start distribution
View the documentChoosing a Commodity Distribution System
View the documentComponents of Distribution Systems
View the documentThe Role of Refugee Women
View the documentMonitoring
View the documentKey References
close this folder14. Health
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View the documentHealth Assessment, Planning, Monitoring and Surveillance
View the documentMain Health Programmes
View the documentOrganization of Refugee Health Care
View the documentHuman Resources and Coordination
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close this folder15. Food and Nutrition
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View the documentOrganization of Food Support
View the documentNutritional Assessments
View the documentGeneral Feeding Programme
View the documentSelective Feeding Programmes
View the documentInfant Feeding and use of Milk Products
View the documentKey References
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close this folder16. Water
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View the documentAssessment and Organization
View the documentThe Need
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View the documentWater Supply Systems
View the documentWater Sources
View the documentPumping Equipment
View the documentTreatment
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View the documentDistribution
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close this folder17. Environmental Sanitation
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View the documentBasic Principles And Standards
View the documentHuman Resources And Organization
View the documentHuman Excretia Disposal
View the documentSolid Wastes
View the documentWastewater
View the documentPest and Vector Control
View the documentGeneral Hygiene
View the documentDisposal Of The Dead
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View the documentAnnexes
close this folder18. Supplies and Transport
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close this folder19. Voluntary Repatriation
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View the documentUNHCR's Role in Voluntary Repatriation
View the documentConditions For a Voluntary Repatriation
View the documentOn Route
View the documentOn Arrival in Country of Origin
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close this folder20. Administration, Staffing and Finance
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View the documentIntroduction
View the documentEmergency Staffing
View the documentBudget and Finance
View the documentNon-Expendable Property and Office Supplies
View the documentOffice Premises
View the documentOfficial Transport
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close this folder21. Communications
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View the documentCommunications Management
View the documentTelecommunications
View the documentUNHCR Telecommunications Network Field Preparations
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close this folder22. Coping with Stress
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View the documentIdentifying Stress Symptoms
View the documentTechniques for dealing with Stress
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close this folder23. Staff Safety
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View the documentThe UN Security System
View the documentEssential Plans
View the documentSecurity
View the documentSecurity Management
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close this folder24. Working with the Military
View the document(introduction...)
View the documentIntroduction
View the documentCategories of Military Forces
View the documentPossible Roles of Military Forces in Humanitarian Operations
View the documentCoordination Between Military Forces and Civilian Agencies
View the documentKey References
View the documentAppendix 1 - Catalogue of Emergency Response Resources
View the documentAppendix 2 - Toolbox
View the documentAppendix 3 - Memoranda
View the documentAppendix 4 - Glossary

Possible Roles of Military Forces in Humanitarian Operations

Delivering Humanitarian Assistance

14. In exceptionally large emergencies and as a last resort, military assets could be used to deliver humanitarian assistance, for example in the form of an airlift.

15. UNHCR has entered into an understanding with a number of governments that those governments will provide pre-packaged, stand-alone emergency assistance modules, called Government Service Packages (GSP).

There are twenty different types of packages providing assistance in certain technical or logistical areas such as long range airlift, road transport, water supply and treatment, sanitation and road construction. GSPs are not designed to be substitutes for traditional implementing arrangements in these areas, but are to be used only as a last resort in exceptionally large emergencies, where every other avenue has been exhausted.

16. Due to their extraordinary scale and cost it is assumed that GSPs, if called upon, will represent additional funding and will not be deployed at the expense of funds that would otherwise have been available to UNHCR. The Military and Civil Defence Unit also has arrangements with governments to use these pre-packaged emergency resources, as well as packages covering other areas. Within UNHCR, the responsibility for the development and deployment of GSPs rests with the Director of the Division of Operations Support. Further information can be found in the Catalogue of Emergency Response Resources (see Appedix 1).

17. When these assets are deployed the operation must maintain its civilian character and appearance. The guiding principles of impartiality, neutrality and independence from political considerations must be carefully adhered to.

Information Support

18. Military forces usually have a greater capacity to collect information than humanitarian agencies. This includes aerial reconnaissance information which may be of value in tracking the movement of refugees and in site selection. Care must be taken, however, in the interpretation and use of such material: the information it provides needs to be carefully weighed against information available from other sources, in particular first hand information form UNHCR staff on the ground.

Security of Humanitarian Operations

19. The Geneva Conventions of 1949 (see Annex 1 to chapter 2 on protection) oblige the parties in conflict to grant access for humanitarian aid, but does not provide for its forcible imposition should access be denied. Parties to a conflict may be unable or unwilling to control threats to the safety of humanitarian personnel and operations. Peacekeeping mandates may therefore include specific duties relating to the security of humanitarian personnel, including creating the conditions in which humanitarian operations can be carried out in safety.

20. However, using force to protect humanitarian assistance may compromise the foundation of those activities, since the actual use of force, by its nature, will not be neutral. Before using peacekeeping or other forces to protect humanitarian activities, the priority should always be to negotiate with all the parties to the conflict to try to ensure humanitarian access. The use of military force to secure the provision of humanitarian assistance should never become a substitute for finding political solutions to root causes of the conflict.

21. Where it is necessary to use peacekeeping forces for the security of humanitarian operations, it is particularly important to maintain a neutral stance and to ensure that this impartiality and neutrality is apparent to all parties.

Evacuation

22. Any plan for evacuation of humanitarian workers should be coordinated with any military forces present (see Chapter 23 on Staff Safety).