![]() | International Reader in the Management of Library, Information and Archive Services (UNESCO, 1987, 684 p.) |
![]() | ![]() | (introduction...) |
![]() | ![]() | Preface |
![]() | ![]() | Introduction |
![]() | ![]() | To the reader |
![]() | ![]() | 1. Management, information and development |
![]() | ![]() | 1.1 Managing information: to what end? |
![]() | ![]() | On the Librarianship of Poverty |
![]() | ![]() | Infrastructure for the development of an information policy |
![]() | ![]() | The use of archive material of the countries of the socialist community for national economic purposes |
![]() | ![]() | The special utility of archives for tie developing world |
![]() | ![]() | 1.2 Administration in developing countries |
![]() | ![]() | The Scope of Management and Administration Problems in Development |
![]() | ![]() | 1.3 Management and the information service |
![]() | ![]() | Organization: in general and in principle |
![]() | ![]() | Management Training and Background |
![]() | ![]() | On library management (I) |
![]() | ![]() | On library management (II) |
![]() | ![]() | The library manager |
![]() | ![]() | 1.4 How scientific is management? |
![]() | ![]() | Advances in archival management science |
![]() | ![]() | Library administration & new management systems |
![]() | ![]() | 1.5 Case study: management of information in China |
![]() | ![]() | Management Development and Its Practice in Chinese Library and Information Services |
![]() | ![]() | 2. Managing information: Introduction |
![]() | ![]() | 2.1 Management of an information service |
![]() | ![]() | Management and policies of an information unit |
![]() | ![]() | Organizing and operating an information and documentation centre |
![]() | ![]() | 2.2 Records management |
![]() | ![]() | 3. Planning the service |
![]() | ![]() | 3.1 Planning |
![]() | ![]() | Specialized problems of practical librarianship: planning |
![]() | ![]() | Archive planning |
![]() | ![]() | 3.2 Constraints on planning: the state |
![]() | ![]() | The Archives of Argentina: Problems and Solutions |
![]() | ![]() | Government policies affecting the development and growth of libraries in Southeast Asia - a discussion |
![]() | ![]() | 3.3 Constraints on planning: the local administration |
![]() | ![]() | The Library and the Political Processes |
![]() | ![]() | 3.4 Public relations |
![]() | ![]() | Libraries and the world outside |
![]() | ![]() | Public relations in libraries: the Bibliothèque municipale de Lyon (Lyons City Library) |
![]() | ![]() | 3.5 The needs of users |
![]() | ![]() | User studies in university libraries |
![]() | ![]() | 3.6 Marketing |
![]() | ![]() | Marketing in information work |
![]() | ![]() | 4. Organization and control |
![]() | ![]() | 4.1 Organization and communication |
![]() | ![]() | Organisational structure and communication |
![]() | ![]() | Annual archives report |
![]() | ![]() | 4.2 Specialization in information work |
![]() | ![]() | Subject departments in public libraries |
![]() | ![]() | Subject departments: summary of a debate |
![]() | ![]() | 4.3 Centralized or decentralized service? |
![]() | ![]() | Centralization vs decentralization in university library administration: some reflections |
![]() | ![]() | 4.4 Self-management in the information service |
![]() | ![]() | Co-operation between libraries on the basis of the law on associated labour and the library activity and libraries act |
![]() | ![]() | 5. The management of staff |
![]() | ![]() | 5.1 Personnel administration |
![]() | ![]() | Personnel administration in libraries |
![]() | ![]() | 5.2 Human relations in personnel administration |
![]() | ![]() | Human relations in administration |
![]() | ![]() | 5.3 Career opportunities |
![]() | ![]() | Career development of women librarians in New Zealand |
![]() | ![]() | Women librarians and documentalists in Hungary |
![]() | ![]() | 5.4 The job description |
![]() | ![]() | Systems personnel |
![]() | ![]() | 5.5 Recruiting staff |
![]() | ![]() | Recruitment: filling the gap |
![]() | ![]() | 5.6 Supervising staff |
![]() | ![]() | An Overview of Supervision in Libraries Today |
![]() | ![]() | 5.7 Training and developing staff |
![]() | ![]() | The training function in libraries |
![]() | ![]() | 5.8 Appraisal of staff |
![]() | ![]() | Another look at performance appraisal in libraries |
![]() | ![]() | 5.9 Technical and junior staff |
![]() | ![]() | Library technicians in Australia: past, present and future |
![]() | ![]() | Training library assistants in Mauritius |
![]() | ![]() | 5.10 Human problems in information work |
![]() | ![]() | Stress, as experienced by some librarians |
![]() | ![]() | 5.11 Participatory management |
![]() | ![]() | Participative management and libraries |
![]() | ![]() | 5.12 Workers' councils and trade unions |
![]() | ![]() | An open forum for staff representatives |
![]() | ![]() | Unions and the public library |
![]() | ![]() | Trade unions and automation: a case study from Denmark |
![]() | ![]() | 6. Management of financial and physical resources |
![]() | ![]() | 6.1 Budgeting |
![]() | ![]() | Principles and methods of costing |
![]() | ![]() | 6.2 Security |
![]() | ![]() | Security |
![]() | ![]() | Disasters: Can we plan for them? If not, how can we proceed? |
![]() | ![]() | 6.3 The design of library and archive buildings |
![]() | ![]() | Archive Buildings and Equipment |
![]() | ![]() | The open plan and flexibility |
![]() | ![]() | What space for the library? A discussion on the library building |
![]() | ![]() | 7. Evaluation and change |
![]() | ![]() | 7.1 Evaluating effectiveness |
![]() | ![]() | Evaluating the effectiveness of a library: a theoretical and methodological framework |
![]() | ![]() | On evaluating the effectiveness of school libraries |
![]() | ![]() | Concepts of library goodness |
![]() | ![]() | 7.2 Evaluation: specific examples |
![]() | ![]() | The management study |
![]() | ![]() | A cost-analysis of cataloguing at the Universiti Sains Malaysia library for 1975 |
![]() | ![]() | Performance measures for public libraries |
For many years, the General Information Programme of Unesco has been issuing a large number of guidelines and studies to facilitate the development of national information systems in Member States -including libraries, information services and archives.
It is generally acknowledged that the best long-term investment for the development of adequate information systems is the education and training of specialists. Many developed and developing countries are making tremendous efforts to provide suitable facilities for this purpose. However, while the provision of training facilities and teaching staff is the responsibility of national authorities, international assistance is often requested for the production of teaching materials. The need for teaching materials has been voiced repeatedly in many areas for some time now and many documents in the field of education and training are available in several languages from Unesco (see the list at the end of this document).
Among the activities of the General Information Programme related to education and training, the promotion of the harmonization of education and training programmes in library, information and archives services has received particular attention. Many activities have been implemented in this direction, e.g. organization of meetings and training seminars, publication of promotional or teaching materials, various conferences and communications etc... As a result, it can be said that harmonization has not only received support from many quarters, but is also an approach which is now widely used in education and training both in developed and developing countries.
Very early, management has been identified as an area which could form one of the key elements, together with technology and user studies, in the context of harmonized teaching and this area has been studied for instance during the Unesco International Symposium on the Harmonization of Education and Training Programmes in Information Science, Librarianship and Archival Studies (1984) and at seminars held in Vienna (1983) and Varna (1985), organized jointly by the International Federation of Library Associations and Institutions (IFLA), the Fration internationale pour l'information et la documentation (FID) and the International Council on Archives (ICA).
These meetings helped to identify the main objectives and elements of a harmonized curriculum on management. Participants at the Unesco International Symposium also recommended the preparation of a Reader on Management, on the ground that a set of papers reflecting a wide variety of situations and contexts would be the best way to help teachers and students to understand concerns and find solutions to the management problems of libraries, information services and archives. The present Reader has been designed with this purpose in mind.
It must be underlined that this document has been prepared in close cooperation not only with FID, ICA and IFLA, but also with experts in information science, archives and librarianship throughout the world. It is hoped that readers will find the result worth all the efforts put into it.
The designations employed and the presentation of the material in this Reader do not imply the expression of any opinion whatsoever on the part of Unesco.
Any comments or suggestions for improvement or any report on the experience gained by other countries in using this Reader are welcome. Correspondence should be sent to the Division of the General Information Programme, Unesco, 7 Place de Fontenoy, 75700 PARIS, France.