Cover Image
close this bookInternational Reader in the Management of Library, Information and Archive Services (UNESCO, 1987, 684 p.)
View the document(introduction...)
View the documentPreface
View the documentIntroduction
View the documentTo the reader
close this folder1. Management, information and development
close this folder1.1 Managing information: to what end?
View the documentOn the Librarianship of Poverty
View the documentInfrastructure for the development of an information policy
View the documentThe use of archive material of the countries of the socialist community for national economic purposes
View the documentThe special utility of archives for tie developing world
close this folder1.2 Administration in developing countries
View the documentThe Scope of Management and Administration Problems in Development
close this folder1.3 Management and the information service
View the documentOrganization: in general and in principle
View the documentManagement Training and Background
View the documentOn library management (I)
View the documentOn library management (II)
View the documentThe library manager
close this folder1.4 How scientific is management?
View the documentAdvances in archival management science
View the documentLibrary administration & new management systems
close this folder1.5 Case study: management of information in China
View the documentManagement Development and Its Practice in Chinese Library and Information Services
close this folder2. Managing information: Introduction
close this folder2.1 Management of an information service
View the documentManagement and policies of an information unit
View the documentOrganizing and operating an information and documentation centre
View the document2.2 Records management
close this folder3. Planning the service
close this folder3.1 Planning
View the documentSpecialized problems of practical librarianship: planning
View the documentArchive planning
close this folder3.2 Constraints on planning: the state
View the documentThe Archives of Argentina: Problems and Solutions
View the documentGovernment policies affecting the development and growth of libraries in Southeast Asia - a discussion
close this folder3.3 Constraints on planning: the local administration
View the documentThe Library and the Political Processes
close this folder3.4 Public relations
View the documentLibraries and the world outside
View the documentPublic relations in libraries: the Bibliothèque municipale de Lyon (Lyons City Library)
close this folder3.5 The needs of users
View the documentUser studies in university libraries
close this folder3.6 Marketing
View the documentMarketing in information work
close this folder4. Organization and control
close this folder4.1 Organization and communication
View the documentOrganisational structure and communication
View the documentAnnual archives report
close this folder4.2 Specialization in information work
View the documentSubject departments in public libraries
View the documentSubject departments: summary of a debate
close this folder4.3 Centralized or decentralized service?
View the documentCentralization vs decentralization in university library administration: some reflections
close this folder4.4 Self-management in the information service
View the documentCo-operation between libraries on the basis of the law on associated labour and the library activity and libraries act
close this folder5. The management of staff
close this folder5.1 Personnel administration
View the documentPersonnel administration in libraries
close this folder5.2 Human relations in personnel administration
View the documentHuman relations in administration
close this folder5.3 Career opportunities
View the documentCareer development of women librarians in New Zealand
View the documentWomen librarians and documentalists in Hungary
close this folder5.4 The job description
View the documentSystems personnel
close this folder5.5 Recruiting staff
View the documentRecruitment: filling the gap
close this folder5.6 Supervising staff
View the documentAn Overview of Supervision in Libraries Today
close this folder5.7 Training and developing staff
View the documentThe training function in libraries
close this folder5.8 Appraisal of staff
View the documentAnother look at performance appraisal in libraries
close this folder5.9 Technical and junior staff
View the documentLibrary technicians in Australia: past, present and future
View the documentTraining library assistants in Mauritius
close this folder5.10 Human problems in information work
View the documentStress, as experienced by some librarians
close this folder5.11 Participatory management
View the documentParticipative management and libraries
close this folder5.12 Workers' councils and trade unions
View the documentAn open forum for staff representatives
View the documentUnions and the public library
View the documentTrade unions and automation: a case study from Denmark
close this folder6. Management of financial and physical resources
close this folder6.1 Budgeting
View the documentPrinciples and methods of costing
close this folder6.2 Security
View the documentSecurity
View the documentDisasters: Can we plan for them? If not, how can we proceed?
close this folder6.3 The design of library and archive buildings
View the documentArchive Buildings and Equipment
View the documentThe open plan and flexibility
View the documentWhat space for the library? A discussion on the library building
close this folder7. Evaluation and change
close this folder7.1 Evaluating effectiveness
View the documentEvaluating the effectiveness of a library: a theoretical and methodological framework
View the documentOn evaluating the effectiveness of school libraries
View the documentConcepts of library goodness
close this folder7.2 Evaluation: specific examples
View the documentThe management study
View the documentA cost-analysis of cataloguing at the Universiti Sains Malaysia library for 1975
View the documentPerformance measures for public libraries


For many years, the General Information Programme of Unesco has been issuing a large number of guidelines and studies to facilitate the development of national information systems in Member States -including libraries, information services and archives.

It is generally acknowledged that the best long-term investment for the development of adequate information systems is the education and training of specialists. Many developed and developing countries are making tremendous efforts to provide suitable facilities for this purpose. However, while the provision of training facilities and teaching staff is the responsibility of national authorities, international assistance is often requested for the production of teaching materials. The need for teaching materials has been voiced repeatedly in many areas for some time now and many documents in the field of education and training are available in several languages from Unesco (see the list at the end of this document).

Among the activities of the General Information Programme related to education and training, the promotion of the harmonization of education and training programmes in library, information and archives services has received particular attention. Many activities have been implemented in this direction, e.g. organization of meetings and training seminars, publication of promotional or teaching materials, various conferences and communications etc... As a result, it can be said that harmonization has not only received support from many quarters, but is also an approach which is now widely used in education and training both in developed and developing countries.

Very early, management has been identified as an area which could form one of the key elements, together with technology and user studies, in the context of harmonized teaching and this area has been studied for instance during the Unesco International Symposium on the Harmonization of Education and Training Programmes in Information Science, Librarianship and Archival Studies (1984) and at seminars held in Vienna (1983) and Varna (1985), organized jointly by the International Federation of Library Associations and Institutions (IFLA), the Fration internationale pour l'information et la documentation (FID) and the International Council on Archives (ICA).

These meetings helped to identify the main objectives and elements of a harmonized curriculum on management. Participants at the Unesco International Symposium also recommended the preparation of a Reader on Management, on the ground that a set of papers reflecting a wide variety of situations and contexts would be the best way to help teachers and students to understand concerns and find solutions to the management problems of libraries, information services and archives. The present Reader has been designed with this purpose in mind.

It must be underlined that this document has been prepared in close cooperation not only with FID, ICA and IFLA, but also with experts in information science, archives and librarianship throughout the world. It is hoped that readers will find the result worth all the efforts put into it.

The designations employed and the presentation of the material in this Reader do not imply the expression of any opinion whatsoever on the part of Unesco.

Any comments or suggestions for improvement or any report on the experience gained by other countries in using this Reader are welcome. Correspondence should be sent to the Division of the General Information Programme, Unesco, 7 Place de Fontenoy, 75700 PARIS, France.